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It is such a distressing time, when a loved one dies and it can be even more so if you are the person who needs to deal with the practicalities.

We hope this brief outline would ease a little of your stress if you find yourself in that situation:

Where did the death occur? 

In hospital or nursing home: If your loved one dies in a hospital or nursing home, after notifying you, the staff will lay out the body and arrange for it to be taken to the local hospital mortuary. 

At home: If your loved one dies at home, you should call the GP as soon as possible. The GP will normally visit the house and, if the death was expected, should be able to issue a certificate confirming the cause of death. If the deceased did not have a GP, or if you do not know the name of the GP, an ambulance should be called instead. A doctor is not allowed to issue a certificate if they are unsure about the cause of death. When this happens, the death must be reported to a coroner and the deceased will be taken to a hospital mortuary, where a post Mortem may need to take place.

Did the deceased have a Funeral Plan?

No: You will need to contact a local funeral director, who will organize collection of the deceased and take them into care. 

Yes: Report the death to the funeral plan provider and have the deceased’ full details and plan number, if known. They will then contact the nominated funeral director and arrange for the deceased to be collected to the chapel of rest thereafter prepared for the funeral. 

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